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Case Studies

Ctbooker

Car Services

Ctbooker - On-Demand Vehicle MOT & Service Concierge

Ctbooker is a game-changing mobility service platform that helps users manage their car maintenance without ever stepping into a garage. Whether it’s an MOT test or routine servicing, Ctbooker assigns a trusted driver to pick up the vehicle, handle the job, and return it—while the user relaxes at home or stays productive at work. This solution addresses the hassle and time-consuming nature of auto maintenance with convenience-first automation.
  • Easy Time Slot Booking via Web or App
  • Doorstep Pickup & Drop-off by Verified Couriers
  • Real-Time Notifications on Vehicle Status
  • Secure Location-Based Handover and Tracking
  • Service Records and History Accessible Anytime
  • Customer Support Chat Integrated
  • Eco-Friendly Route Optimization for Drivers
  • Name:Ctbooker
  • Categories:Car Services
  • Location:Berlin
  • Technology:Vue.js
  • Duration:4 months
Challenges

Challenges of this Case

  • Logistics Coordination: Efficiently assigning drivers based on time, location, and garage availability.
  • Trust & Security: Building confidence with customers to hand over their vehicles to a third-party driver.
  • Multi-Point Tracking: Keeping all stakeholders informed in real-time during pickup, service, and return.
  • Garage Integrations: Syncing with third-party service providers and MOT centers to streamline handoffs.
  • User Experience: Making it as easy as ordering a taxi, with minimal friction and complete clarity.
Approaches

Our excellence team approaches

  • Logistics Coordination: Efficiently assigning drivers based on time, location, and garage availability.
  • Trust & Security: Building confidence with customers to hand over their vehicles to a third-party driver.
  • Multi-Point Tracking: Keeping all stakeholders informed in real-time during pickup, service, and return.
  • Garage Integrations: Syncing with third-party service providers and MOT centers to streamline handoffs.
  • User Experience: Making it as easy as ordering a taxi, with minimal friction and complete clarity.
Final Result

Excellence in Our Service Final Results

  • Early adopters reported a 70% improvement in time saved compared to traditional MOT scheduling.
  • User retention improved significantly due to the app’s simplicity and transparency.
  • Garages partnered through the platform saw more consistent scheduling, improving their daily capacity planning and service quality.
    • Used by 20M+ users around the world

    Technology that’s made to last
    Designed to evolve

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